Support
Support
BundleProof is a small product run by a small team. Here is how to reach us and what we can help with.
Get in touch
Email support@bundleproofapp.com. Writing from the address on your BundleProof account helps us find you faster, but it is not required.
Support is best effort — there is no guaranteed response time, and we would rather tell you that than promise one we cannot keep.
Trouble signing in
BundleProof has no self-service password reset yet. If you cannot get into your account, email us and we will help you back in.
Deleting your account
You can do this yourself, without asking us. Sign in, open Account, and choose Delete BundleProof account. The screen tells you exactly what will be removed before you confirm, and it happens straight away.
If you share a household with someone else, deleting your account does not delete their records — the household is handed to them.
If you cannot sign in, email us from your account's address and we will delete it for you within 7 days of confirming the request is yours.
A recall question
BundleProof helps you keep track of what you own and points you at official notices. It is not a safety authority, and a possible match is a prompt to check — never a confirmation.
For anything safety-critical, go to the manufacturer or the official government recall source and confirm there.
Terms and privacy
The Terms of Service and the Privacy Policy say what BundleProof does with your information, what we keep, and for how long.